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Customer Services

Orders should be sent to:

  • Routine orders will be processed within 48 hours.
  • Orders for Islands and Highlands will take up to four-five days.

We strive to fulfil all orders to these timescales however deliveries may occasionally be affected by circumstances beyond our immediate control.

Doctor hands on tablet

Contact Us:

Our customer services team is here to help and support you with every aspect of your order.

Customer Services

01444 447 400

CSL Behring UK Ltd
4 Milton Road
Haywards Heath
West Sussex
RH16 1AH

Please note our Terms and Conditions of Supply: 


Adverse Event Reporting

Adverse events should be reported.

Reporting forms and information can be found at

Adverse events should also be reported to CSL Behring UK Ltd. on 01444 447 405.

GBR-CRP-0421 March 2023