Privacy Policy

CSL Behring UK Limited is committed to complying with data protection laws and ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. The information we collect and how we use it.

When you email to request documents and information from us in respect of certain products we shall gather your personal information to allow us to process your request. If you would rather that we do not retain this information please will you indicate this in your email to us. The relevant information is then used by us, our agents and sub-contractors to provide you with any further relevant information and to communicate with you on any matters requested.

We may also, through carefully selected third parties, use aggregate information as statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual or organisation/and the third parties utilised will be required to, follow our privacy standards, provide us with total information, to use the information only for the purposes for which it was retained by us, and then to destroy the information.

The statistics information we collate is:

- The Domain and Host from which you access the Internet;

- The Internet address of the web-site from where you linked directly to our site (if applicable);

- The date and time that you arrived at our site and how long you spent on the site and the pages that you visited whilst on there;

- Your Internet protocol (IP) address;

- Your computer’s operating system and browser software;

From time to time we may provide your information to our customer services agencies for research and analysis purposes so that we can monitor and improve the services that we provide. We or our agents and sub-contractors may contact you by post or email to ask you for your feedback and comments on our website and Content.

We may also use your information to provide you with information about special features of our website or any other service or products of CSL Behring UK or its group of companies we think may be of interest to you. If you would rather not receive this information, please send us an email message to UK Webmaster (uk_website@cslbehring.com)

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an email to UK Webmaster (uk_website@cslbehring.com)

We will not pass your information to any third party except as specifically stated in this policy or required by law.

2. Our use of Cookies and other information gathering technologies

From time to time we use Cookies on this site. Cookies are small text files that your web browser leaves on your hard drive to recognise you as a repeat user of our website. If you do not want cookies to be used, you should access the features of your web browser for the procedure to disable them. However, this may result in you experiencing reduced functionality of our website.

3. How we protect your information

The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

We employ reasonable managerial and technical measures to ensure that your information is secure. For example all personally identifiable information is maintained behind a firewall.

We also keep your information confidential. The internal procedures of CSL Behring UK cover the storage, access and disclosure of any information.

4. Sale of Business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

5. Your Consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy, we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of this service will signify that you agree to any such changes.

Owing to the global nature of the internet and payment processing infrastructure, any information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However we have taken steps outlined above to try and improve the security of your information. By submitting your information you consent to these transfers.

6. How to contact CSL Behring UK Limited

The Data Controller in relation to the information that you provide is CSL Behring UK Limited and the Data Protection Representative is the General Manager UK and Ireland. We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to UK Webmaster (uk_website@cslbehring.com) or alternatively, by sending a letter to the General Manager UK and Ireland at CSL Behring UK Limited, Hayworth House, Market Place, Haywards Heath, West Sussex, RH16 1DB